Frequently Asked Questions
What is Tazama.me?
For now, you can only purchase ebooks, audiobooks. Physical books, board games and other gift items are coming soon. You can subscribe to our newsletter to stay tuned about new products and new categories.
What products can I buy?
Tazama.me is your online destination for e-books and audiobooks, offering stories and knowledge at your fingertips. The word “Tazama” means “to look, to observe, to explore”, reflecting our belief that every book is a window to new perspectives. We encourage curiosity, learning, and self-improvement—helping you become a little better with every page you turn or story you listen to.
Why create an account?
Creating an account on Tazama.me keeps all your book purchases in one secure place, making it easy to download them again whenever you need. With an account, you can manage your wishlist, track your order history, and access exclusive offers—all while keeping your growing library organized. With an account, your journey of learning and growth is always just a click away.
Can I share my book with others?
No, books purchased on Tazama.me are for personal use only and cannot be shared, copied, or resold. This ensures that authors and publishers are fairly supported.
What languages are available?
Currently, all Tazama.me e-books and audiobooks are in English. We plan to add more languages in the future to serve a global community of readers and listeners.
How do I receive my ebook or audiobook?
Once you buy a product, we’ll email you a download link for easy access. You can start enjoying your e-book or audiobook immediately.
Can I listen to audiobooks offline?
Yes, audiobooks can be downloaded to your device, so you can listen without an internet connection wherever you go.
Can I read your ebooks offline?
Yes, all our ebooks can be downloaded to your device, so you can read them without an internet connection wherever you go, whenever you want.
Do I need an ebook reader app or a device to read your ebooks?
All selling prices include VAT where relevant. Books are usually not subject to VAT, but it is included in the selling price of eBooks and Audiobooks
Do you offer discounts?
From time to time there are products on sale. Please check our catelogue to identify them.
We also offer Bundles of products that come in special prices.
For bulk orders we may consider offering additional discount, where possible. Please email your details and as much information as possible regarding the products you require along with their quantities, to our customer services team – support@tazama.em
Do you sell Gift Cards?
No, we’re sorry but we don’t offer the ability to buy pre-paid Gift Cards.
How long will my order take to be delivered?
We will send you an email with the link to download your ebook or audiobook immediately after we confirm your payment.
If you don’t receive our email within 10′ after your payment, please contact us at support@tazama.me
I changed my mind. Can I get a refund?
Please see our Return and Refund policy here